The 3+2 plan carries a minimum obligation period of 3 years, with an optional 2 year extension during which the product may be returned without penalties. While the 5 year and 7 year plans are full-term obligations

Our Admin will contact you to make an appointment for delivery and installation upon order approval

No Coverage Area for Mattress & Massage Chair Installation:
Below are the areas where mattress installation is still unavailable:

Sabah: Ranau, Nabawan, Sipitang, Tenom, Kota Marudu, Kudat, Pitas, Sandakan (Kampung Tambisan, Ladang Segaliud & Ulu Dusun), Beluran, telupid, Tongod, Tawau (Brantian, Kalabakan & Check Point), Semporna Island
Sarawak: Belawai, Baram, Long Lama, Bintulu, Betong, Sri Aman, Limbanb, Kapit, Mukah

Coway reserves the right to accept or reject any Customer order if the product installation location is an ‘off-road’ / ‘block-area’ / islands (not accessible by car) as determined by Coway. If you are unsure whether your address falls under the above “No Coverage Areas”, you may seek for assistance from any of our Coway Agents or submit an enquiry via Contact Us.